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- Locate the Flow installation directory. This is defined as the FLOWhome variable in the file /etc/partekflow.conf.
$ grep FLOWhome /etc/partekflowd.conf
For this example, we assume the Flow install directory is /opt/partek_flow. Replace this with the directory found in step 1. - Run the script
$ bash /opt/partek_flow/flowstatus.sh
After the script is run, a report will appear on the screen, then you will be asked if you wish to upload this report to Partek. If this report is uploaded, you will be contacted by support personnel who will assist with your issue.
If you are unable to find the flowstatus.sh script on your system or you want to run the most recent version of this script, then execute the following:
$ wget https://customer.partek.com/flowstatus.sh
$ bash flowstatus.sh
Interpreting flowstatus.sh reports
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