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Network: If you do not have a virtual private cloud (VPC) already created for Partek Flow, click Create New VPC. This will open a new browser tab for VPC management. 

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Click Yes, Create. You may be asked to select a DHCP Option set. If so, then make sure the DHCP option dynamic host configuration protocol (DHCP) option set has the following properties:

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Click the refresh arrow next to Create New VPC and select Flow-VPC.

Click Create new subnetNew Subnet and a new browser tab will open with a list of existing subnets. Click Create Subnet and set the following options:

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Attach, format, and move the ubuntu home directory onto the large ST1 Elastic Block Store elastic block store (EBS) volume. All Partek Flow data will live in this volume. Consult the AWS EC2 documentation for further information about attaching EBS volumes to your instance.

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After the EC2 instance is provisioned, we are happy to assist with setting up Partek Flow or address other issues you encounter with the usage of Partek Flow. The quickest way to receive help is to allow us remote access to your server by sending us Flow-Key.pem and amending the SSH rule for Flow-SG to include access from IP 97.84.41.194 (Partek HQ). We recommend sending us us the Flow-Key.pem via secure means. The easiest way to do this is with the following command:

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We also provide live assistance via GoTo meeting or TeamViewer if you are uncomfortable with us accessing your EC2 instance directly. Before contacting us, please run $ ./partek_flow/flowstatus.sh to send us logs and other information that will assist us with your support request.

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