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flowstatus.sh script
Partek Flow comes with a standalone diagnostic script that reports how Flow is installed and detects common installation problems. This script can be run independently of Flow as installation issues or crashes can prevent Partek Flow from starting. This utility gathers Flow log files and server information which, upon customer approval, will be sent to Partek so our support team has all requisite information to address the issue. Some examples of when this script should be run include:
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Running flowstatus.sh via the command line
Locate the Flow installation directory. This is defined as the FLOWhome variable in the file /etc/partekflow.conf.
$ grep FLOWhome /etc/partekflowd.conf
For this example, we assume the Flow install directory is /opt/partek_flow. Replace this with the directory found in step 1.- Run the script
$ bash /opt/partek_flow/flowstatus.sh
After the script is run, a report will appear on the screen, then you will be asked if you wish to upload this report to Partek. If this report is uploaded, you will be contacted by support personnel who will assist with your issue.
Running flowstatus.sh via the command line (alternative method)
If you get an error saying, "No such file or directory", or you are unable to find the flowstatus.sh script on your system, or you want to run the most recent version of this script, then run the following:
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$ curl -O https://customer.partek.com/flowstatus.sh
$ bash flowstatus.sh
Interpreting flowstatus.sh reports
When running the flowstatus.sh script, you will see a report similar to Figure 2.
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