Frequently Asked Questions related to Partek® Genomics Suite® Partek Genomics Suite License Server

What is required to access the log file to find out who is using the software?

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The log file can be found in the following folders, depending on your license server's platform:

• Windows: "C:\FLEXnet" or "C:\Program Files (x86)\FlexNet Publisher License Server Manager\logs\parteklm"
• Linux: “/opt/FlexNet”
• Mac: "/Users/Shared/FlexNet" 

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Can more than one person access the log file?

The log file should may be viewable by more than one person but only on the same computer as the license server.

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Restarting the license server will temporarily force users off of the server.

An option file may be used to prevent certain users/computer network addresses from using license features (see: the Managing the Options File chapter of the FlexNet License Administration Guide) by using the EXCLUDE or EXCLUDEALL keywords. If you set up an options file with EXCLUDE or EXCLUDEALL and restart the license server, you will "kick out a user" but not other users.