Partek^® Flow^® Partek Flow comes with a standalone diagnostic script that reports how Partek Flow is installed and detects common installation problems.

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If you are unable to install Partek Flow, this script will not be available. Please contact Partek Technical Support if you cannot install Partek Flow.

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1. Locate the Partek Flow installation directory. This is defined as the FLOWhome variable in the file /etc/partekflow.conf.
   $ grep FLOWhome /etc/partekflowdpartekflow.conf
   For this example, we assume the Partek Flow install directory is /opt/partek_flow. If it is not, replace it with the directory found in step 1.

2. Run the script
   $ bash /opt/partek_flow/flowstatus.sh
   After the script is run, a report will appear on the screen, then you will be asked if you wish to upload this report to Partek. If this report is uploaded, you will be contacted by support team who will assist with your issue. 

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When running the flowstatus.sh script, you will see a report similar to Figure 2.

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At the end of the report, you will be given an option to send the error to Partek (Figure 3).

In some cases, the https connections may be blocked from the server and sending the error would fail. The logs can be zipped and sent manually using the method described here. 

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