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In some cases, it may be necessary to run $ ps aux | grep flow to determine the current Partek Flow installation path. That should lead us to the most recent catalina.out file.

Sending all the logs to Partek

To send the complete logs of Partek Flow

1. zip and send /opt/partek_flow/logs/
2. zip and send /home/flow/.partekflow/logs (or the whole .partekflow folder that has the database)

Note that running the flowstatus.sh script would also send us these files.

Changing the Temporary Folder Location

By default, temporary files resulting from genomic data uploads to Flow are stored in /opt/partek_flow/temp and are removed upon upload completion. If Flow is installed on a small root partition (<20GB), exceedingly large uploads may fill the root partition and necessitate moving this temporary directory to a larger partition. In order to select a new Flow temp folder, complete the following logged in as root:

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