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When a task fails, the first course of action is to enter its task's details page (Figure 7Figure 1), then click on the button labeled Send logs to Partek. This creates a support ticket and you will be contacted. In some cases the task failure logs sent when clicking on this button do not contain adequate information. In this case, Partek Technical Support will request that you run this script. Whenever possible, please run this script as the root user to ensure that system log information is collected.

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When running the flowstatus.sh script, you will see a report similar to Figure 82.

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